Security and Privacy

OUR SECURITY & PRIVACY PLEDGE

At One Reverse Mortgage, we have dedicated ourselves to revolutionizing the home loan process and helping individuals use their home financing options as a tool to manage their financial lives. In that effort, we respect and protect the privacy of those who visit or use our website. When we collect information from you, we want you to know how it is used. To demonstrate our commitment to fair information practices, we have adopted leading industry privacy guidelines. One Reverse Mortgage does not share your personal information with outside companies for their promotional use. Because of the financial nature of our business, our websites are not designed to appeal to children under the age of 13. Therefore, we don’t knowingly attempt to solicit or receive any information from children.

OUR PHILOSOPHY AND PRACTICES

At One Reverse Mortgage, we want you to be comfortable and confident when using our website. Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects of our website:

WE PROVIDE YOU NOTICE OF OUR WEBSITE INFORMATION PRACTICES.

To maximize the value of our services, we may request information from you when you visit our websites. One Reverse Mortgage does not share your personal information with outside companies for their promotional use. Here is a description of the information we collect and how it is used:

PROTECTING YOUR IDENTITY AND CREDIT

Credit reporting agencies may share your information with other companies when you apply for a home loan. This may cause you to receive email or phone calls that you didn’t ask for, offering credit cards, refinancing or other loan products. You can stop these calls and emails by opting out of these prescreened credit offers. Simply visit www.optoutprescreen.com.

MORE ON OUR GENERAL INFORMATION PRACTICES.

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WE WORK TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION FROM LOSS, MISUSE, OR UNAUTHORIZED ALTERATION.

We employ industry recognized security safeguards to help protect the personally identifiable information that you have provided to us from loss, misuse, or unauthorized alteration. All data sent to One Reverse Mortgage is protected with technology that enables encryption of your data. We use:

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WE TELL YOU HOW AND WHY WE USE WEB TECHNOLOGIES.

Here is how and why we use some common Web technologies to help manage our websites:

WE GIVE YOU CHOICES ABOUT HOW THE PERSONALLY IDENTIFIABLE INFORMATION THAT YOU PROVIDE TO US MAY BE USED.

We give you the opportunity to control the use of your personal information for purposes other than to fulfill your request or as is required to process, close and subsequently service your loan. For example, on occasion we may use your contact information to send you promotional communications about One Reverse Mortgage products. If you do not wish to receive such communications, you may specify your contact preferences during the information collection process or you may send an e-mail to optout@onereverse.com, or by clicking here.

WE PROVIDE YOU THE OPPORTUNITY TO UPDATE OR CORRECT YOUR PERSONALLY IDENTIFIABLE INFORMATION.

We provide you the opportunity to update or correct the contact and loan application information that you have provided to us. You may review and update information stored in your application online until you submit your application. Once you have submitted your application, you may only change the information by directly contacting our mortgage hotline at 1-888-565-2488.

WE PROVIDE VARIOUS WAYS FOR YOU TO CONTACT US ABOUT OUR INFORMATION PRACTICES AND OTHER ASPECTS OF PRIVACY.

Questions regarding the One Reverse Mortgage website’s privacy statement, our online privacy policy, our information practices or other aspects of privacy on our websites, should be directed to us by e-mail to help@onereverse.com. You may call our mortgage hotline at 1-888-565-2488.

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

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